Privacy Policy
1. Introduction
Welcome to Ai Zolo ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI comparison service.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Account information (email, username)
- API keys for third-party AI services (encrypted and stored securely)
- Chat conversations and project data
- Support communications
2.2 Automatically Collected Information
We automatically collect certain information, including:
- Usage data and analytics
- Device information
- IP address and location data
- Browser type and version
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process your API requests to third-party AI services
- Improve our platform and develop new features
- Communicate with you about updates and support
- Ensure security and prevent fraud
4. API Key Security
Your API keys are encrypted using industry-standard encryption methods and are only used to make requests to the respective AI services on your behalf. We do not share, sell, or use your API keys for any other purpose.
5. Data Sharing
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist in our operations
6. Data Storage and Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption at rest and in transit.
7. Your Rights
You have the right to:
- Access your personal information
- Update or correct your information
- Delete your account and associated data
- Export your data
- Opt-out of certain communications
8. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings.
9. Third-Party Services
Our platform integrates with third-party AI services (OpenAI, Anthropic, Google, etc.). When you use these services through our platform, their respective privacy policies also apply to the data they process.
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. International Users
If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
12. Shipping
Ai Zolo primarily delivers digital services and products electronically. We do not routinely ship physical goods. If you purchase a physical product or merchandise from aizolo.com, we will collect the shipping information you provide (name, address, phone number) solely to fulfill and deliver your order. Shipping may be handled by third-party carriers; by providing shipping information you consent to sharing the necessary details with those carriers. We retain shipping information only as long as needed to fulfill the order, comply with legal obligations, or resolve disputes. For questions about a shipment, contact support@aizolo.com.
14. Refund Policy
All payments are final. We do not offer refunds after a payment is made. If you believe a charge was made in error or need assistance, please contact support@aizolo.com and we will review your request.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@aizolo.com